Our Services
Home Care Services
Our home care services provide exceptional, personalized care tailored to your unique routines, wishes, and needs. We start by meeting with both clients and their families to develop a comprehensive care plan that addresses all their requirements. Once the plan is in place, we continuously review it to ensure it meets the mutually agreed-upon goals, keeping the client fully in control and prioritising their choices.
Our dedicated and experienced carers are always available to support your loved ones, attending to their individual needs, and working collaboratively with other healthcare professionals and nurses to ensure the highest standard of care.
Live In Care
Novacrest Health is a reputable organisation that specialises in providing exceptional live-in care services for individuals who require assistance and support in their daily lives. By offering person-centred care plans and a compassionate approach, we strive to enhance the quality of life for our service users and promote their overall well-being.
Our live-in care services are essential for those who need constant support and assistance in their day-to-day activities. These services can cater to a wide range of needs, including personal care, medical support, and companionship. At Novacrest Health, we understand the importance of these services and have dedicated ourselves to providing high-quality care for our service users.
Respite Care
Novacrest Health also recognises that respite care is vital for both service users and their families. Respite care services allow carers to step in during periods when primary carers are unavailable due to holidays or other commitments. This ensures continuity of care without disruption to the service user’s routine. Whether it’s a short break or an extended holiday period, Novacrest Health ensures that individuals receive consistent support tailored to their needs.
How we can help you or your loved one
Personal Care
Our carers are there to make sure your personal upkeep and hygiene needs are met. We offer help with getting up, bathing, shaving, skincare, dressing, dental care, toileting and other daily tasks.
Companionship
Ageing or living with a disability can bring lonely and unhealthy experiences. Our companionship services provide you or your loved one with a friendly and compatible professional companion to chat and spend time with.
Housekeeping
Maintaining a clean and organised home can be challenging for some individuals. Our carers are trained in helping with various household tasks such as light housekeeping, laundry, meal preparation, grocery shopping, and running errands. By taking care of these responsibilities, we aim to alleviate any stress or burden you may experience, allowing you to focus on enjoying your daily life.
Meal Preparation & Nutrition
We provide help with meal preparation, planning and grocery shopping to a wide range of clients including the elderly ageing at home, patients post-surgery and even new moms who need a helping hand.
Medication
Our carers can help you keep-up with your medical routines, reminding you to take your medication as well as ensuring that you follow instructions provided by your doctor. We can also assist with opening pill bottles and coordinate trips to the pharmacy to ensure you don’t run out of your medication.
Shopping & Community Access
Whether you need help with grocery shopping, visiting places of interest or keeping up with GP and other appointments, our caregivers are available to remind you, accompany you and give you a helping hand whenever needed.
Staying Active
At Novacrest Health., we understand that having access to regular exercise is important and can have many health benefits. We encourage and help our service users get excercises such as taking a walk through the park as part of their daily activities.
Holidays & Social Activities
We can help you plan social events as well as coordinating and supporting you in attendance. Our carers can provide support for a range of social occasions, from birthdays to weddings. We will work with you to identify what your needs are, and then provide the right level of assistance.
Emergency And On Call Services
Unforeseen emergencies and urgent care needs can arise at any time leaving service users and their families in distress. We offer 24/7 emergency and on call services ensuring that urgent needs are met promptly and effectively providing peace of mind for service users and their families.
Based on your care plan, here are some of the tasks that we can help with:
- Personal Care and Hygiene
- Light Housekeeping
- Medication Reminders
- Shopping
- Holidays and Outings
- Transportation and Errands
- Meal Preparation and Planning
- Companionship
- Hobbies & Social Activities
- Staying Active
Care Package Options
Home Care Visits
We offer the flexibility of letting you choose when you need our support, from 1 hour a day to a regular schedule throughout the week.
Respite Care
We are available when your family or carers need a break.
After Hospital Discharge
We can be there to ensure that an appropriate level of support is in place to help people return home after a hospital stay.